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STEP INTO THE SHADOWS

Shipping policy

We usually ship next day first Class (parcels should be delivered within 24 to 48hrs) weekdays.

Tracking Numbers are sent via email with Online information.

We have the option of next day delivery in the UK only just use the option at checkout.

 

International Orders - Taxes and Duties

For orders shipped outside the United Kingdom, please note:

  • The shipping cost shown at checkout covers transportation only
  • Import duties, taxes, VAT, and customs fees are not included in your order total or shipping charges
  • These charges are determined by your country's customs authority and vary by destination
  • You (the recipient) are responsible for paying any import duties, taxes, or customs fees upon delivery
  • We have no control over these charges and cannot predict the exact amount
  • Refusal to pay customs charges may result in the package being returned, and you may be responsible for return shipping costs
  • Most countries will just deliver the parcel as normal Germany usually charge EU 16 however this can change.